Posts tagged ‘emails’
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Emailing providers to let them know ‘Study sites’ is no longer mandatory
We emailed all users to tell them they do not need to enter a study site to be able to publish a course and encouraged them to publish as soon as possible
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Updating the emails sent when users create an account or sign in
We’ve changed the account creation and sign in emails, to make it easier for users to understand the processes.
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Improving the email sent to candidates about new interviews
We now include the course subject and code. We also show details separately rather than in a single section.
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Emailing users to let them know that courses will be rolled over soon
We emailed all Publish users to tell them that their courses would be rolled over on 7 July 2022
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Emailing accredited bodies when they have been added to a lead school or their permissions have changed
We created three notification emails to let accredited bodies know about changes to permissions
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Changes to the welcome email
We updated the welcome email users receive to make it concise and consistent with other emails we send
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Emailing candidates about upcoming interviews when their course is changed
We’ll send candidates an email with updated interview details if a user changes the subject or training provider for their course.
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Managing individual email notifications
Let users choose which emails they receive
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Audit of email notifications and improvements to content
We documented which emails are sent and when. We also improved the content to make the notifications clearer and more concise
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Emailing a candidate when their course details are changed
We created an email for candidates when course details are changed before an offer is made. We also updated the email sent when course details are changed at the same time as or after an offer is made.
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Emailing users when their permissions are updated
Adding a new email notification which is sent when a user’s permissions are updated.
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Review of provider emails
Making emails clearer and more consistent.
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Removing ‘rejected by default’ from the email users receive when they do not make a decision in time
We removed the term ‘rejected by default’ and made other improvements to the email about automatic rejection
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Emailing a candidate when the status of their conditions has been updated
Telling a candidate when the provider changes the status of offer conditions to met or pending
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Emailing users who are added to or removed from an organisation
We improved the email sent to users when they’re added to an organisation and created one to send when users are removed
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Notifications iteration
Iterating the notifications we send to accredited bodies
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Notifications MVP
Identifying an initial set of notifications and the critical user flows required to manage notifications in Publish teacher training courses
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Emails for the new 2019/20 cycle
Prompts and updates for providers
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Email about Publish changes in April
Sent on Wednesday 13 March
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Email asking for providers who are available 15-18 April for our first UCAS transition group
Sent on Thursday 7 March
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Email announcing UCAS transition
Sent on Monday 20 February
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Welcome email
The email we send when users first sign in