Improving how training partners manage their accredited providers

Previously, we simplified how training partners managed their accredited provider relationships.

This previous work:

  • removed adding a new accredited body to the organisation in the add and change course flows
  • removed adding the accredited body’s description in ‘Organisation details’
  • added a section called ‘Accredited bodies’, accessible via the primary navigation
  • added a way to remove accredited providers from an organisation

What we changed

We have:

  • improved the accredited provider search, including the ability to search by provider name, UK provider reference number (UKPRN) and postcode
  • made the ‘About the accredited provider’ description mandatory
  • changed the wording for removing an accredited provider
  • updated the form validation rules

How it works

Adding an accredited provider

Add accredited provider flow
Add accredited provider flow

Adding an accredited provider has 3 steps:

  1. Find an accredited provider by name UKPRN or postcode
  2. Enter details about the accredited provider
  3. Check your answers

Enter a provider name, UKPRN or postcode

Selecting ‘Add accredited provider’ on the ‘Accredited providers’ list page takes the user to a form where they can search for an accredited provider. They do this by entering the provider name, UK provider reference number (UKPRN) or postcode.

We display the list of providers in an autocomplete.

We display the name and provider code for each provider in the list. This allows users to choose from similarly named providers correctly.

We display an error message if the user submits the form before selecting an item from the autocomplete.

About the accredited provider

The second step requires users to enter details about the accredited provider.

This information is used on Find postgraduate teacher training (Find) and can include:

  • a short description of how the providers work together
  • any academic specialities, awards or achievements the accredited provider may have

Users must enter 100 words or fewer.

Check your answers

The final step is to check your answers. The user can change both the provider and description of the accredited provider.

Once they submit the page, we notifiy users of the accredited provider that their organisation has been added to the training partner as an accredited provider.

Editing ‘About the accredited provider’

When a user clicks the change link next to the ‘About the accredited provider’, they’re taken to a page where they change the accredited provider’s description.

Users must enter 100 words or fewer.

Removing an accredited provider

When a user selects the remove link next to the accredited provider’s name on the ‘Accredited providers’ list, they’re taken to a page to confirm the removal of the accredited provider.

If the accredited provider has yet to be attached to a course in Publish teacher training courses (Publish), the user can remove them.

If the accredited provider is attached to a course, the user cannot remove them. Instead, they must contact the Support team. We show a page explaining why the user cannot remove the accredited provider.

Data validation rules

Enter a provider name, UKPRN or postcode

If the user does not enter a provider name, UKPRN or postcode before submitting the page, we show the error message:

Enter a provider name, UKPRN or postcode

If the user selects a provider from the autocomplete that has already been added to the training partner, we show the error message:

[Provider name] has already been added

In both cases, the user cannot continue adding the accredited provider.

About the accredited provider

If the user does not enter details about the accredited provider, we show the error message:

Enter details about the accredited provider

The details about the accredited provider should be 100 words or fewer. If the user enters a description that is longer than 100 words, we show the error message:

Details about the accredited provider must be 100 words or fewer

Accredited provider list#

Screenshot of Accredited provider list

Accredited provider list - empty#

Screenshot of Accredited provider list - empty

Find an accredited provider#

Screenshot of Find an accredited provider

Find an accredited provider - error#

Screenshot of Find an accredited provider - error

Enter details about the accredited provider#

Screenshot of Enter details about the accredited provider

Enter details about the accredited provider - error#

Screenshot of Enter details about the accredited provider - error

Check your answers#

Screenshot of Check your answers

Accredited provider added#

Screenshot of Accredited provider added

Update details about the accredited provider#

Screenshot of Update details about the accredited provider

Update details about the accredited provider - error#

Screenshot of Update details about the accredited provider - error

Accredited provider updated#

Screenshot of Accredited provider updated

Remove accredited provider#

Screenshot of Remove accredited provider

Accredited provider removed#

Screenshot of Accredited provider removed

Accredited provider cannot be removed#

Screenshot of Accredited provider cannot be removed